Helpful, knowledgeable.

Highly recommend Christiana for any and all first home buyers, she has a wealth of knowledge and expertise and is a safe set of hands to handle your first mortgage and home loan. Thank you for all your help!

I really enjoyed having Roger as our advisor. I have spoken with many mortgage advisors, and I can very well tell that he is far more knowledgeable than anyone else. He was listening to our requirements and suggesting with the best options. This was for our land purchase to construct our first home. I w…

Serina was absolutely amazing, she made us feel empowered to make big decisions as she was so knowledgeable and experienced within her field. She was easy to communicate with and was so friendly. We now have a beautiful home that we adore, it’s all thanks to her! We would highly recommend her to anyon…

Nicola was kind, polite, professional, smart, articulate, punctual, helpful, easy to contact and very easy to talk to. I would recommend Nicola to anyone looking at getting a home loan as she truly does go above and beyond expectations.

We have approached many companies for our loan for First Home but Susan made it happen so that we were able to achieve getting loan and buying first home. She is very clear and communicative. Highly recommend Susan.

Nicola was nothing short of amazing!!!She was professional and a pleasure to deal with. Her communication was awesome, she kept us updated every step of the way and was very patient with us as first home buyers we had a lot of questions! I could email/text her any time of the day/night and she would get…

Brett was awesome! Very thorough with his explanations, always available and going the extra mile. Loved dealing with him and he made the process very easy for someone who had never had the experience of buying property in NZ.

Lynne is the best! She helped us a lot. Always answer our questions. Thank You Lynne

Serina has been so lovely to work with. As first home buyers it was nerve-wracking going into it, but Serina made sure to explain everything to us and really listened to what our goals were. We felt comfortable at every step with her guiding us. She was also very accommodating with organising meetings w…

Karen was an absolute pleasure to work with! She took all our concerns seriously, had a great answer to every question and worked with us long-term to achieve our goals. I will absolutely recommend Karen and Mortgage Labs to anyone looking for mortgage advice in the future! 🙂

Lynne was very helpful, positive, and worked hard to get the best deal for us. She made it possible for us to be able to buy a house much sooner than we expected. She respected our wishes, explained things well, and adapted to the changes necessary with lockdown very well. She always conducted herself p…

We are so grateful to have Nicola as our mortgage advisor who has been so kind, professional, helpful and flexible to walk us through every step of getting our first home.

Susan is very helpful and professional.I had a fantastic experience working with my mortgage broker Susan Wu. Her expertise and dedication made the mortgage process smooth and stress-free. She went above and beyond to find the best rates and options for my unique situation. I truly appreciate her profes…

Roger was absolutely incredible to work with. He was easy to communicate with, answered all questions, made us feel at ease with all decisions. Kept us up to date every step of the way and worked really hard to get us into a good position to owning our first home. I have already been recommending him to…

Lynne was excellent to deal with, very friendly and very knowledgeable. I would recommend her service.

Johnny is an absolutely amazing adviser. He made our first home purchase a breeze, kept our stress at bay and was the one keeping us well & sane throughout the whirlwind of a process. We will always be true & loyal to Johnny, he is the greatest!

Found Michael amazing to deal with, helped us get the financial side of our life sorted, after the bank I had been with for 25 years wasn’t interested in letting us keep our existing mortgage but move to a bigger place due to our business only being 18 mths old, Michael managed to turn what I thou…

We approached Dustin after watching a webinar he arranged.
At the start he arranged a meet and greet to get to know us better and clearly explained the process.
He made us feel comfortable and safe and answered any questions we had, not only at the beginning but right throughout the process.
If you think you have n…

We were first time buyers who didn’t know much about the process. Going in blind, we really needed someone who would take the time to talk everything through. We also had a few unique aspects to our situation which needed to be worked through. Roger was incredibly patient and helped us to smoothly…

Dustin has been fantastic in educating us and suggesting options to finance our first home. Greenhorns like us wouldn’t have made it to securing a loan if not for Dustin. We are happy to secure Dustin’s advice over a long term as we feel Dustin is well aware of our financial commitments and …

From the moment we met Karen, she was able to provide us with all the advice we needed. Any questions we had were explained in ways that were easy to understand and we didn’t feel overwhelmed by the process at any point. Karen was great with communicating to us and helped to ensure that everything was…

Cindy is very friendly and helpful to answer all of my questions so the whole process is very smooth and effective. She evaluated what the best of mortgage condition and the kind of property I should look for. I am so happy that I can buy the house so quick and hassle free. You can contact her and you w…

Laura was so amazing and understanding. Really helpful especially as all the work was done during level 4 lock down. I can’t recommend the service and experience highly enough.

He was great heaps of help awesome. Thank you very much was awesome.

Lynne was very easy to work with and got my mortgage sorted for me fast. I would highly recommend her.

We had an incredible experience working with Roger on our journey to securing our first home. From our first meeting he instantly made us feel at ease. His expertise and knowledge in the mortgage industry were truly impressive.
He patiently guided us through the entire process, explaining every step and…

I liked that Dustin wasn’t afraid to tell us how it is – that if we didn’t get strict on our budget, we are not likely to get approval. This helped us to budget more and structure finances to allow us to get approval from the bank.

Roger was a well informed, patient and quick communicator. We really appreciated his calm approach to sticky situations especially on the days when we needed it the most. There were times when he went above and beyond to make things happen quickly and he was always good at  checking in with us along th…

I met Dustin through Mortgage Lab. He was very good hassle free service, very clear on what was needed and not. He updated us clearly. He’s one of the best in business.

Nicola made purchasing my first home easy and not at all scary. Right from our first interaction she was pleasant, friendly but also very efficient.
She was confident right from the start I would be approved and provided useful tips along the journey. We were in constant contact with Nicola updating me every …

Roger was awesome! We were looking to purchase for a while and working with Roger about what was possible for us really helped get things moving. It made the process so much less stressful and he never made me feel bad for all my check in calls for updates. Would recommend Roger and would use him again …

Brett was fabulous to work with and hung in with me through lockdowns and doubting I would find anything. His advice was pragmatic and no nonsense just what I needed. Highly recommended.

Brett was amazing, he really looked after us and made every effort to get us our home loan. I would recommend him any day.

Nicola is an amazing person, we really enjoyed working with her. Thank you Nicola.

Susan was awesome. Very helpful and answering along the way. Joyful to work with. Highly recommend her. All the best.

Lynne is great, she showed me how to manage my finances more effectively and how this affected my application with the bank and went above and beyond to get my loan through for me!

Dustin helped me get my mortgage for my first house, he was super knowledgeable and helpful for all the questions I threw at him. He followed up regularly to keep me in the loop with how things were tracking which was great reassurance to know I wasn’t missing anything. He took out all the hassle …

Roger is amazing! He is very supportive, straightforward and made the home loan process easy. He is magnificent in his profession. Roger is a highly recommended mortgage broker. He made our dream come true. Thank you very much Roger. You are awesome!

Serina helped us get a mortgage even though we thought we couldn’t get one she made the whole process really easy, she was always just a phone call away and would call us back straight away, I love that now we have our mortgage Serina is still going to be advising us on other things thank you Seri…

Lynne did a brilliant job organising us into our first/down sizing home. We didn’t think we had things quite in place but non the less when a place popped up we were really interested in she was able to work her magic and we have now been in our own home for a couple of months.She was so knowledge…

We are taking Keith’s advice for life, he helped us beyond getting a mortgage. Because of his advice we are now able to save a lot of money and we are already planning our next house.

Johnny is a legend! He is efficient, knowledgeable and professional. Always available to answer any questions and concerns. Thank you so much for making our first home journey a positive and less scary experience. Highly recommend 🙂

Serina was amazing from our initial contact right through to our house purchase. As first home buyers, we were new to the process and had many questions throughout. Serina was always available for support and was amazing at organising our application. 10/10, thank you Serina.

Cindy Huang provided perfect customer service. She helped us to go through options to achieve a positive and timely outcome. I am incredibly grateful to her for assisting me and my partner to purchase our first home. Cindy provided comprehensive guidance and helped me to navigate the complexities of the…

Karen was exceptional to work with. She was diligent, compassionate and patient throughout the process. I would recommend Karen to anyone that is considering applying for a mortgage or even starting to save for a deposit.

Very much enjoyed working with Lynne, made the process less daunting, without Lynne I don’t believe I would have had the confidence to complete the home purchase as she was able to explain what the bank wanted in everyday English! Very impressed and will definitely be recommending Lynne.

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Both my partner and I really enjoyed working with Nicola. She was extremely knowledgeable and provided great guidance to help us get in to our first home.
She was always responsive and helpful, had excellent contacts and recommendations, efficient and very friendly.
We couldn’t ask for anyone bett…

Roger was amazing and made our dream come true after being declined by another mortgage company who didn’t even give us a chance. Roger was prepared to put the extra time in and make it work for us.
We are now comfy, happy and secure in our first home. Thank you for making our dream come true.

…

We were so grateful to have Keith to guide us through the process to get a mortgage for our first home. Keith was very helpful and knowledgeable, he took us through all of the options and provided very sound advice on each. We really appreciated his expertise throughout our application process, when our circu…

Serina was easy to work with, particularly regarding our time poor and geographically different circumstances. She often needed to conduct duplicate meetings for myself and husband at different times. All whilst liaising with the bank on our behalf to ensure their understanding of our position. Ngā mih…

My wife and I would like to say thank you to Johnny for his excellent service. He has a broad knowledge and provided us with good options and clear information which really helps us with the decision making. He handled all our enquires professionally, accurate and with kindness. We were glad to have him…

Christiana was indispensable in me purchasing my house. Her knowledge, experience and willingness to help made what could have been a very stressful time far far easier than I was expecting.
She was only ever a phone call away to answer questions or explain my options to me in what is quick a tricky market an…

Lynne was recommended to me by a previous customer and for good reason, she was AMAZING and made the whole process of buying our first home so much easier! She went above and beyond! Would totally be recommending! Thanks Lynne!!

Johnny helped me with every step of my first home purchase. He’s very responsive and helpful. He patiently assisted me through the entire process. I found Johnny to be extremely knowledgeable and was very prompt on communication with the many queries I sent to him. Definitely saved me a lot of str…

Roger has changed my life. I had previously approached 2 other mortgage brokers from other companies, with neither understanding complex financial/legal situation I was in due to being involved in trust. Roger was going to be the last person I contacted before giving up the house hunt, but I’m so …

Mr Johnny Ang was very reliable adviser with integrity and sound knowledge.
He made my first home buying experience as seamless as possible even though the settlement was delayed due to other factors.

Michael Shrubsall made the experience of buying my first home easy and positive! He has a real can-do attitude/approach and was able to look at my entire financial situation to not only help me buy my first home but set me up to be in the best financial position moving forward.
I felt really well-informed thr…

Now I own my own home! Thanks to Roger the process was really straightforward. He was there every step of the way and the first person to congratulate me on settlement day! Roger listened to my specific needs and therefore gave me advice based on this, which means moving forward I have heaps of options …

Serina was amazing. Incredibly knowledgeable and patient with all my questions. She worked magic to get me and my partner into a home, and we cannot recommend her enough.

She’s very professional and advised us well, definitely one in a million, couldn’t have been happier with the outstanding service she provided. Serina is a very professional advisor, that offers service beyond expectations.

Cindy, who’s a very professional and very kindly to the client. I am very Lucky choose her to be my adviser.
Thank you so much for your support Cindy.

Roger did an amazing job. He’s outstanding at his job. As a first home buyer, I was quite anxious about the entire process of buying a house. Roger made my anxiety disappear, guided me through the process with quality advise, checked in regularly with me and responded quickly to any questions I had. I c…

Highly recommend Cindy Huang, professional, knowledgeable of first home loans, and patient. She’s made the whole process very smooth and straightforward. Have recommended her to our friends for future business already.

Two thumbs up for Johnny, his excellent service and hard work. I would 100% recommend Johnny to my friends and family without doubt.

Karen has been absolutely amazing, she took all the stress out of getting the mortgage for our first home.

Karen was extremely helpful and made us feel like no question was too silly, which we really appreciated as first home buyers! She was very attentive and kept us informed during the entire process. I am really pleased with our outcome and highly recommend her services.

Johnny Ang was very helpful and outstanding. He went above and beyond our expectations, and gave us excellent deal on a mortgage, also make the process easy assisting step by step, given the current climate. Highly recommend to anyone.

We had the most awesome experience, we had been trying to buy a house for the entire 2020 and used a number of mortgage brokers but each asked more and more from us. They wanted us to cancel our KiwiSaver deposits and cancel this and that. We were about to give up when a friend told us about Lynne and w…

I approached Christiana earlier this year for advise around purchasing my first home. Although I was not yet in a position to do so Christiana formulated a plan to get me there which I am now following and hopeful to buy in the new year. When the time comes I will definitely look to work with Christiana…

Very happy with the professional service provided by Cindy, high recommend!!

Dustin was great to work with! We originally reached out to Dustin to see if it was possible to buy our first home, 6 months later we moved in!
We have also started passing on Dustin’s information to friends and family for their financial needs because of our great experience. This was our first i…

Keith is absolutely incredible to work with and we could not be happier with the outcomes he’s provided for us. If you are looking for an Adviser who always gets back to you promptly, explains everything clearly and gets you the best deal possible, Keith is the who you are looking for.

Laura was very helpful throughout the process, answering any and all my elaborate questions as a first home. Laura was great.

Brett was awesome in helping us navigate the mortgage process as first home buyers. He was patient and answered all of our questions and concerns.

Johnny was exceptional throughout the process. I will definitely recommend his services.

She was awesome.

Serina Nicholson was absolutely amazing she went above and beyond for me, I would definitely recommend her to anyone she is the best person in the business 🙂

Keith was excellent to work with, especially in helping me to navigate through what could have been quite a stressful process as a first home buyer. Not all of it was straightforward, and his additional work was much appreciated.