Serina was warm, friendly, experienced, professional, and super helpful. I would recommend her to anyone and all my family!

Dustin was great to work with! We originally reached out to Dustin to see if it was possible to buy our first home, 6 months later we moved in!
We have also started passing on Dustin’s information to friends and family for their financial needs because of our great experience. This was our first interaction with a mortgage advisor (and buying a h…

Cindy was extremely helpful and had supported us all the way through our journey in buying a new house. She was patient and professional!

Karen is lovely to deal with. Efficient and took a load of work and stress off me especially as I was unable to take the time off work.

Lynne was fantastic to work with, totally honest all the way through and she really understood the way my pay worked (as I am self-employed). I felt that she was totally in my corner all the way through.

Roger was honestly the absolute best!
I was looking for the right house for well over a year and Roger was such a gem. My situation changed during that time through changing jobs and also what I was looking for, but Roger was always patient, helpful and made everything work perfectly.
Having Roger’s help in this process really removed a lot of st…

Susan she did a great job, thanks for her helping lots. Excellent. I’m very happy with her. It’s good. Done good job

Susan Wu is a very kind and patient advisor. She was super friendly and helpful during my mortgage application. Highly recommend her.

Thanks to Mortgage Lab and especially Roger Fairbairn – you were amazingly helpful and did a fantastic job securing my new mortgage! I can’t recommend them enough 🙂

Brett is excellent, we’ve worked with him for over 3 years now. From his initial consultation for a simple (ish) mortgage to our recently sorted construction loan Brett works hard to make sure the job is done. We would recommend his as your finance partner!

Susan has helped us to get mortgages for our recent two purchases. We were very impressed with her prompt and professional services. She is knowledgeable in terms of her professionalism. Both of our purchases went smoothly, and we are very happy with the results we got. We highly recommend Susan and will definitely look to her for advice again in the f…

Lynne was very helpful and her advice was brilliant.

Roger guided us through the whole home buying process with his expertise for a great outcome. We started our mortgage journey together with Roger while we were in the UK and it ended in the smoothest in our own home.
Thanks heaps Roger.

Laura Cates was amazing she worked with us to secure a construction loan and worked really hard to help us achieve our dream of home ownership Thank you.

Had a trickyone for the banks, as a contractor and a few other things going on it was difficult to get the banks to understand the situation.
Serina did a great job getting all the details in and a mortgage approved.

Lynne was very helpful, positive, and worked hard to get the best deal for us. She made it possible for us to be able to buy a house much sooner than we expected. She respected our wishes, explained things well, and adapted to the changes necessary with lockdown very well. She always conducted herself professionally. No complaints at all.

I am really happy working with Johnny Ang as he always ready to answer my question and understand my situation.

She was great. Great service, good time frame in getting back to us and always reachable.

Roger was a well informed, patient and quick communicator. We really appreciated his calm approach to sticky situations especially on the days when we needed it the most. There were times when he went above and beyond to make things happen quickly and he was always good at  checking in with us along the way. I really recommend Roger to anyone looking …

Serina was easy to work with, particularly regarding our time poor and geographically different circumstances. She often needed to conduct duplicate meetings for myself and husband at different times. All whilst liaising with the bank on our behalf to ensure their understanding of our position. Ngā mihi for all your work Serina in our recent successfu…

Lynne was great to deal with. She was well informed and provided all the relevant details and made the process so very easy. Love the regular updates and care taken. Thanks Lynne.

Lynne made the process of refinancing our home loan very easy and straightforward. She was always very easy to get hold of and constantly kept us up to date with the progress of our application. Would definitely use her again and recommend her to others.

Lynne was recommended to me by a previous customer and for good reason, she was AMAZING and made the whole process of buying our first home so much easier! She went above and beyond! Would totally be recommending! Thanks Lynne!!

Johnny Ang is a reliable professional with great character. He had exceeded our expectations and went extra mile helping us. We will definite engage him again!

Karen was an absolute pleasure to work with! She took all our concerns seriously, had a great answer to every question and worked with us long-term to achieve our goals. I will absolutely recommend Karen and Mortgage Labs to anyone looking for mortgage advice in the future! 🙂

Christiana was indispensable in me purchasing my house. Her knowledge, experience and willingness to help made what could have been a very stressful time far far easier than I was expecting.
She was only ever a phone call away to answer questions or explain my options to me in what is quick a tricky market and we ended up with a great result.
I can’t…

From the moment we met Karen, she was able to provide us with all the advice we needed. Any questions we had were explained in ways that were easy to understand and we didn’t feel overwhelmed by the process at any point. Karen was great with communicating to us and helped to ensure that everything was in order when we were ready to purchase our first…

Enjoyed working with Brett as he can explain the process in Layman terms.

Roger did all the hard work us, he was always very professional and patient.  Great attitude and was positive throughout the process. Would highly recommend him.

Karen was great – very professional with her advice and always helpful and available to answer any questions we had.

Brett was very helpful and we felt that he went the extra mile for us.

We could not have asked for a better adviser than Brett. We would recommend Brett to anyone.

Brett has helped us a couple of times and he’s been fantastic. We’ve recommended him to our friends and family as well.

Nicola is an amazing person, we really enjoyed working with her. Thank you Nicola.

Keith has been so amazing. He has gone well above and beyond what we expected trying (and succeeding) every trick in the book to get our mortgage approved.

Highly recommend Cindy Huang, professional, knowledgeable of first home loans, and patient. She’s made the whole process very smooth and straightforward. Have recommended her to our friends for future business already.

She is excellent. She is very helpful.

Johnny maintained a professional, yet warm attitude throughout the whole process. All questions were answered promptly, and succinctly.
He really made the whole mortgage process smoother, allowing us to focus on the house hunting aspect. I would recommend Johnny to anyone and everyone. No mess, and no less than the best!

Thanks Lynne, all credit to you for keeping up with our ever-changing plans and grasping our preference for managing the paperwork online digitally which was so much more efficient and convenient for us during this hectic period. You were a pleasure to deal with.

We were first time buyers who didn’t know much about the process. Going in blind, we really needed someone who would take the time to talk everything through. We also had a few unique aspects to our situation which needed to be worked through. Roger was incredibly patient and helped us to smoothly progress to a great outcome. Highly recommended.<...

Roger has been amazing thanks so much.

Once again a very BIG thanks and as I mentioned several times during our talks. Legend. A delight to speak to. Hope all is well and all the best Laura. Laura went out of her way, beyond expectations to assist with success.

It was a hard 4 months getting through the new banking changes and dealing with the change in market conditions. Brett was there every step of the way and we are now happily settling into our new rural property. Thanks heaps!!!

She was awesome.

Brett was a real pleasure to work with. Being first home buyers in New Zealand, Brett guided us through every step along the journey. Always available and very responsive, we couldn’t be happier.

Brett made the whole stressful process of buying out first home easy and we felt supported the whole way.

We bought a house in very difficult times like I’m sure a lot of people. The Mortgage Lab but especially Roger made this a seamless process. I could not think of anything they could have done better. I would never use anyone else when buying my next property. Highly recommend them. Roger did everything in his power in very difficult times and wen…

I approached Christiana earlier this year for advise around purchasing my first home. Although I was not yet in a position to do so Christiana formulated a plan to get me there which I am now following and hopeful to buy in the new year. When the time comes I will definitely look to work with Christiana. She is professional, easy going and lovely to wo…

Very happy with the professional service provided by Cindy, high recommend!!

Brett was very forthcoming and worked hard in getting our loan secured during a weird time with getting loans. He went above and beyond to make sure any oddities/confusion was sorted out in time for settlement date. Our accounts are quite complicated and we sure gave him a good workout but he succeeded in getting us that dream loan with reasonable cond…

She’s very professional and advised us well, definitely one in a million, couldn’t have been happier with the outstanding service she provided. Serina is a very professional advisor, that offers service beyond expectations.

Lynne was very helpful in getting our refinancing across the line with the minimum of pain for us. She was able to guide us through the entire process without any confusion at all. we are very happy with both her service, and the result 🙂

I was buying a house on my own and was very unsure of what the next steps were. Right from the beginning I was stepped through what I needed and who I had to call. When I was overwhelmed by the process and panicked that it wasn’t going to happen. Laura reassured me and supported me with the next steps. Forever grateful to be in my new house. Than…

Great service, very professional and very helpful. Laura was great very friendly and professional.

Keith was excellent to work with, especially in helping me to navigate through what could have been quite a stressful process as a first home buyer. Not all of it was straightforward, and his additional work was much appreciated.

I am a middle-aged single female buying a first property in Christchurch post-COVID lock-down; the most difficult market to not only get finance but actually get a property to put an offer on! My excitement quickly turned to agitation, anxiety and straight out confusion. Lynne was ready, willing and able to get my finance sorted however she was more than thi…

She is very kind of person. Very professional and responsible.

Cindy was brilliant! She got us a mortgage when I thought we wouldn’t have a chance because of our age!

It’s been a pleasure working with you and we have really valued your honest advice and fast responses. I know our situation wasn’t straightforward so we are extra appreciative of all your work you did to get this progressed this far.

Lynne was very easy to work with and got my mortgage sorted for me fast. I would highly recommend her.

Nicola has been an absolute pleasure to deal with. She has explained everything at the start and along the way. Answers and replies to emails and questions and when required will pick up the phone to discuss thinks. She has great knowledge and expertise and I feel that she has advised and helped us to get the outcome we were after. I have absolutely no…

Nicola was exceptional. We had other mortgage broker contacts but it was just fortunate that Nicola in her proactive nature reached out to us in a timely manner and so we decided to go with her. Nicola was calm, friendly, positive and her communication skills and attention and care were outstanding. I wouldn’t hesitate to work with Nicola again or re…

Great experience, Lynne found the best mortgage option for me, was so considerate of my situation and kept me informed throughout the process.

Brett is great :-)!

Susan was awesome. Very helpful and answering along the way. Joyful to work with. Highly recommend her. All the best.

Roger was patient, knowledgeable, and thorough. I’d definitely look to him for guidance on any mortgage lending situation in the future.

Matthew was very good to deal with. Explained everything well and can tell he has your best interests at heart.

My wife and I used Michael to obtain a new mortgage for our dream property. Michael was brilliant, communicative and importantly got the deal done. It would be fair to say that we more than made him work to get the deal done as it was a complicated multifaceted deal to enable us to sell and buy in a difficult market with a non standard deal. I wouldn&#…

Roger was absolutely incredible to work with. He was easy to communicate with, answered all questions, made us feel at ease with all decisions. Kept us up to date every step of the way and worked really hard to get us into a good position to owning our first home. I have already been recommending him to my friends! Thank you so much Roger!

Brett was so patient with the ongoing fiddly issues that I was having with the bank. He was so prompt to reply to my queries no matter how big or small. I really appreciated his expertise and support.

Lynne was great to work with as a broker.

She was clear about what could be achieved and was available to field questions.

In what have been challenging times she worked really hard for us and was most interested getting the right outcome rather than the quickest solution.

We will be working with Lynne in the future and recommending her to friends and family….

Michael was very prompt with his communications and actions on our behalf. Everything was processed smoothly and Michael advised us with the utmost professionalism. Thank you!

I thought Lynne was great, managed to get our mortgage sorted very quickly.

Found Michael amazing to deal with, helped us get the financial side of our life sorted, after the bank I had been with for 25 years wasn’t interested in letting us keep our existing mortgage but move to a bigger place due to our business only being 18 mths old, Michael managed to turn what I thought was a hopeless case into a better deal than we…

Matt explained things to us in a way that was easy to understand, gave us good advice for our unique situation and got us a great deal. Thanks Mortgage Lab!

Roger has been amazing on my journey to purchase a new home. Communication was fantastic, all my questions were answered, and Roger was always so friendly and a pleasure to work with. Without Roger’s help, I don’t think I could have achieved my goal of a new home, and I am so grateful to have had his help to navigate what is often such a st…

Lynne is the best! She helped us a lot. Always answer our questions. Thank You Lynne

My wife and I would like to say thank you to Johnny for his excellent service. He has a broad knowledge and provided us with good options and clear information which really helps us with the decision making. He handled all our enquires professionally, accurate and with kindness. We were glad to have him as our financial mortgage advisor and wish him su…

Laura was so amazing and understanding. Really helpful especially as all the work was done during level 4 lock down. I can’t recommend the service and experience highly enough.

Laura was such a lovely person. Not only did she do an excellent job, she really cares about her clients. She made the process so easy. She also recommended a KiwiSaver adviser as well. I think everyone should use a mortgage advisor and Laura is highly recommended by me.

Lynne was extremely helpful and knowlegeable when I transferred my Kiwisaver and the process was very straight forward. Lynne has kept me up to date with progress on my fund and she always answers any questions that I have promptly. I highly recommend Lynne as an Adviser. She is super efficient and a lovely person too.

Serina is amazing, she did everything she could to get the best outcome for me,  she was  so patient and gave me the gentle reminders I needed.  Thank you for your hard work.

I wanted to take a moment to express my sincere gratitude for your exceptional assistance in facilitating the refinance of our mortgage.
Your expertise and dedication throughout the process were truly invaluable. Your guidance made the entire experience smooth and efficient. We appreciate your commitment to ensuring we understood each step, and your prompt responses to our inquiries made us feel well-suppo…

We would recommend to anyone looking for a mortgage to engage with Roger Fairbairn from Mortgage Lab, as he was fantastic to work with and we know that we got the best outcome for our family. By working with Roger we were able to know what we could afford to purchase and he helped us work through the steps to get our finance. We are very grateful for…

Both my partner and I really enjoyed working with Nicola. She was extremely knowledgeable and provided great guidance to help us get in to our first home.
She was always responsive and helpful, had excellent contacts and recommendations, efficient and very friendly.
We couldn’t ask for anyone better and will sing her praises any day!

…

I met Dustin through Mortgage Lab. He was very good hassle free service, very clear on what was needed and not. He updated us clearly. He’s one of the best in business.

Brett was wonderful and professional patient! Nothing to improve.

Brett made it a streamlined process. We valued his expertise and guidance through the whole process.

Now I own my own home! Thanks to Roger the process was really straightforward. He was there every step of the way and the first person to congratulate me on settlement day! Roger listened to my specific needs and therefore gave me advice based on this, which means moving forward I have heaps of options and a certain amount of financial freedom whilst I…

Cindy is very friendly and helpful to answer all of my questions so the whole process is very smooth and effective. She evaluated what the best of mortgage condition and the kind of property I should look for. I am so happy that I can buy the house so quick and hassle free. You can contact her and you will know what I mean. Thank you Cindy. 🙂

…

Brett has the ability to grasp very complicated financial pictures (which is my case) and navigate them through with the bank. Most brokers don’t have this level of skills or cannot be bothered. He never loses his cool in this very stressful job to help people!

I recently had the pleasure of dealing with Keith Munro from Mortgage Lab in relation to purchasing a 10 acre block of land in Hawkes Bay. Keith was super efficient and friendly, which made the whole process much less stressful, it’s the first time using a mortgage broker and I couldn’t recommend him highly enough. We supplied all the reque…

Nicola was very patient with me- being a First Home Buyer. She communicated well on a regular basis & made sure everything went through to the Bank as needed. Would definitely recommend her.

Brett was amazing to deal with – our case wasn’t straightforward but he persevered and got it over the line. We’re so grateful for everything he did – we would absolutely recommend him.

We are taking Keith’s advice for life, he helped us beyond getting a mortgage. Because of his advice we are now able to save a lot of money and we are already planning our next house.

Keith is absolutely incredible to work with and we could not be happier with the outcomes he’s provided for us. If you are looking for an Adviser who always gets back to you promptly, explains everything clearly and gets you the best deal possible, Keith is the who you are looking for.

Brett was amazing, he really looked after us and made every effort to get us our home loan. I would recommend him any day.

Highly recommend Christiana for any and all first home buyers, she has a wealth of knowledge and expertise and is a safe set of hands to handle your first mortgage and home loan. Thank you for all your help!

Very much enjoyed working with Lynne, made the process less daunting, without Lynne I don’t believe I would have had the confidence to complete the home purchase as she was able to explain what the bank wanted in everyday English! Very impressed and will definitely be recommending Lynne.

There’s been a huge list of things I’ve had to organise with the purchase of the land and letting of the house. It seems to be never ending- at the moment.
But the reason this is all happening is all thanks to your wonderful assistance- and under such a pressing time frame!
I so appreciate the effort you put in for me, your efficiency and communication.
I couldn’t…

Karen was extremely helpful and made us feel like no question was too silly, which we really appreciated as first home buyers! She was very attentive and kept us informed during the entire process. I am really pleased with our outcome and highly recommend her services.

10/10 Mike. Thanks for your support and for getting me across the line through challenging times. I found him to be very committed and professional in all areas of our business. Great to have a person to person chat and a great contact like Mike. I will always use Mortgage Lab to help me move forward in my business dealings and to help sort my issues…

Lynne is great, she showed me how to manage my finances more effectively and how this affected my application with the bank and went above and beyond to get my loan through for me!

Dustin has been fantastic in educating us and suggesting options to finance our first home. Greenhorns like us wouldn’t have made it to securing a loan if not for Dustin. We are happy to secure Dustin’s advice over a long term as we feel Dustin is well aware of our financial commitments and has our best interests in mind.

Serina helped us get a mortgage even though we thought we couldn’t get one she made the whole process really easy, she was always just a phone call away and would call us back straight away, I love that now we have our mortgage Serina is still going to be advising us on other things thank you Serina for helping us on the property ladder.

…

We cannot recommend Christiana enough! She is super easy to communicate with and so knowledgeable, she’s helped us change our spending habits for the better and got us approved quickly and easily.

Keith has fast communication and is able to work with unusual situations creating a positive outcome for us.

Karen has been absolutely amazing, she took all the stress out of getting the mortgage for our first home.

Serina went above and beyond trying to get a mortgage organized for us and although it didn’t eventuate it was through no fault of her ability or commitment.

We found Michael to be very helpful, friendly and great to deal with. Thank you Michael!

I had the pleasure of working with Lynne Dent, I couldn’t be happier with her service.
Lynne was not only professional but also incredibly knowledgeable, always staying updated with the smallest details in the ever-changing world of finance. Her expertise and dedication made the entire process smooth and stress-free.
What truly stood out was Lynne&#821…

Johnny Ang was very helpful and outstanding. He went above and beyond our expectations, and gave us excellent deal on a mortgage, also make the process easy assisting step by step, given the current climate. Highly recommend to anyone.

Much better outcome than what I expected. Very nice person with great knowledge and advises.

Michael Shrubsall, was an amazing advisor. He was very professional and prompt from the very first contact. Michael gave us great advice and assisted us with our refinancing in record time. His relationship and communication with the bank and myself couldn’t be faulted. We would highly recommend him and his service to anyone!

We’ve worked with Roger for almost one year, and he was amazing during the whole difficult process… I guess sometimes he even worked as therapist, calming us down and giving us good insights every step (thank you for not charging this!)
Roger helped us to secure our house and was magnificent at detailing our complex fund structure, which included overseas in…

Glen was absolutely amazing to deal with.  We had an extremely tight turn around.  Glen worked super hard, has great communication and was very efficient in getting everything in place for us. Glen went above and beyond.  Highly recommend him.

Mr Johnny Ang was very reliable adviser with integrity and sound knowledge.
He made my first home buying experience as seamless as possible even though the settlement was delayed due to other factors.

Laura was awesome to deal with. She made everything so simple and extremely stress free

Michael Shrubsall made the experience of buying my first home easy and positive! He has a real can-do attitude/approach and was able to look at my entire financial situation to not only help me buy my first home but set me up to be in the best financial position moving forward.
I felt really well-informed through the whole process and Michael was always happ…

I wanted to take a moment to express my heartfelt gratitude for all of the amazing work you did to help us secure our mortgage. Your expertise, knowledge and unwavering support throughout the entire process were truly invaluable. Throughout the application process you were always available to answer any questions we had and you went above and beyond to…

Nicola made purchasing my first home easy and not at all scary. Right from our first interaction she was pleasant, friendly but also very efficient.
She was confident right from the start I would be approved and provided useful tips along the journey. We were in constant contact with Nicola updating me every step of the way.
She explained everything we…

Lynne was excellent to deal with, very friendly and very knowledgeable. I would recommend her service.

Considerate professionally, highly recommend.

Serina is fantastic. Fast, good communication and helps explain the complicated terms in simple words and no judgement towards you and your finances.

Laura made this process painless. We have some advantages in our favour but it was effortless from our end. Highly recommended.

Uncle Johnny has been awesome, he went above and beyond for us. We couldn’t have asked for a better mortgage advisor!

We are very happy with Johnny, he understand very well our needs, our ability and he also understand how the financial institution works therefore he is able to provide us some solutions.

I liked that Dustin wasn’t afraid to tell us how it is – that if we didn’t get strict on our budget, we are not likely to get approval. This helped us to budget more and structure finances to allow us to get approval from the bank.

Roger was very helpful and always responsive to questions we had about the mortgage process. Coming from Australia there are some slight differences in the process and Roger was able to talk us through everything in a straightforward way making it easy to understand.
He provided sound advice and found a solution that we were happy with.
I wouldn’…

Have found Lynne so helpful- honestly feel she has gone above and beyond in both advice and organising finances. Would highly recommend this lovely lady. She has always made her time available and I do feel valued by her as a client. She navigated through the banks, when required, and provided an extremely satisfactory outcome.

Roger is very good and understanding of us inexperienced non tech savvy clients and was a great teacher as I filled in the forms required.
I will be recommending his services and MortgageLab to friends and family.

Brett was outstanding to work with, kept me fully informed throughout and constantly went “over and above” to ensure everything went smoothly when purchase was completed.

Laura was absolutely amazing and I know how difficult me and my situation where to deal with! Without her I would not have bought my first home! You can’t ask for a better mortgage broker, or person, to be guiding you through it!
Thank you Laura!!!!!

Very experience & helpful. Always response to email, WA, phone very promptly. Very happy with his professionalism.

Roger was amazing and made our dream come true after being declined by another mortgage company who didn’t even give us a chance. Roger was prepared to put the extra time in and make it work for us.
We are now comfy, happy and secure in our first home. Thank you for making our dream come true.

Lynne, was fantastic from start to finish. She took the stress out of buying a house and even helped us look for a house which we now proudly own. Thank you!

Michael was fantastic to work with. He communicated well and kept us in the loop with progress. He achieved what we couldn’t by ourselves and we have no hesitation in recommending him to others.

He was great heaps of help awesome. Thank you very much was awesome.

Two thumbs up for Johnny, his excellent service and hard work. I would 100% recommend Johnny to my friends and family without doubt.

Keith is always very professional, friendly, helpful and has excellent communication skills. I would highly recommend him.

Serina was very professional and was realistic with me about what I could afford to take on now I’m heading towards retirement.

Keith is fantastic. I’ve purchased and sold a number of properties now and Keith and his team are the first people we call (as does all my family now!). Not only does he know his stuff he can often find different ways to help you achieve the goals you want, and save you money. If you’re looking for a mortgage broker – definitely use K…

Michael was very helpful and engaging. He was available at any time and provided valuable knowledge and support.
I could not recommend Michael enough.

Nicola was nothing short of amazing!!!She was professional and a pleasure to deal with. Her communication was awesome, she kept us updated every step of the way and was very patient with us as first home buyers we had a lot of questions! I could email/text her any time of the day/night and she would get back to me promptly.During the period of purchasi…

Very helpful!

We approached Dustin after watching a webinar he arranged.
At the start he arranged a meet and greet to get to know us better and clearly explained the process.
He made us feel comfortable and safe and answered any questions we had, not only at the beginning but right throughout the process.
If you think you have no chance or are too shy, don’t be.  Dustin …

Lynne was fantastic to deal with. Lightning quick communication, knowledgeable and proactive. She gave us valuable practical, and proactive, insights and we are extremely happy with how easy she made the process.

Lynne did a brilliant job organising us into our first/down sizing home. We didn’t think we had things quite in place but non the less when a place popped up we were really interested in she was able to work her magic and we have now been in our own home for a couple of months.She was so knowledgeable and helpful, answering all the little questio…

Johnny was very helpful. He helped us secure a good rate with a great cash back and got us the products that we wanted. He is very approachable and always gets back to you no matter the time of day. He is also very professional and honest with his recommendations and answers to questions.

We had the pleasure of working with both Robyn and then Nicky.
I can’t expand how grateful we felt having them. Their communication was so prompt and clear which reduced a lot of stress when it came down to quick deadlines. Dealing with them felt very personal and we never made to feel like we were annoying them or asking too many questions.
We c…

Lynne was fantastic to work with and we are so glad we went with her as our advisor. The whole process was easier than I expected thanks to Lynne’s help. We would definitely recommend her to our friends and family.

Lynne was fabulous from the start of our journey. She was very patient with us and compassionate, and worked really hard with the bank to get the finance we needed. We really appreciate Lynne, as we are a very unique case, goes to shoe how much expertise Lynne has. Thank you so much Lynne, it means a lot!!!

Lynne was amazing to work with. We were referred to Lynne by another Mortgage Lab team member who was no longer able to look after us and since we were moving to another area they chose Lynne to be the most suitable and she really was 🙂 Not only did Lynne always make the time to answer our questions but she was helpful and supportive and through the…

Great service and communication.

Johnny is an absolutely amazing adviser. He made our first home purchase a breeze, kept our stress at bay and was the one keeping us well & sane throughout the whirlwind of a process. We will always be true & loyal to Johnny, he is the greatest!

Helpful, knowledgeable.

We have approached many companies for our loan for First Home but Susan made it happen so that we were able to achieve getting loan and buying first home. She is very clear and communicative. Highly recommend Susan.

Cindy Huang provided perfect customer service. She helped us to go through options to achieve a positive and timely outcome. I am incredibly grateful to her for assisting me and my partner to purchase our first home. Cindy provided comprehensive guidance and helped me to navigate the complexities of the entire process of purchasing property. I have alr…

Dustin helped me get my mortgage for my first house, he was super knowledgeable and helpful for all the questions I threw at him. He followed up regularly to keep me in the loop with how things were tracking which was great reassurance to know I wasn’t missing anything. He took out all the hassle of having to deal with the bank directly and got m…

Johnny was exceptional throughout the process. I will definitely recommend his services.

A huge thank you to Johnny. My husband and I have been dreaming of owning our own home for years! Johnny delivered on what we had written off as never possible. We have been in our home for two weeks and can’t believe it’s ours. We will never forget Johnny and his hard work getting us over the line. Highly recommend Johnny and Mortgage Lab for thei…

Brett did a great job! Excellent communication. He was very patient. It took all the stress out of it with Brett handling things.

I cannot recommend Christiana enough. So knowledgeable, helpful, very quick to respond. Also the process was so easy. All your documents are uploaded via a website and all visible in the one place. Will 100% be using her next time to re-fix our mortgage. Christiana really goes above and beyond for you!
Thank you so much Christiana.

Karen was fantastic to work with again – helped us navigate our mortgages for weeks through a complex separation situation, and worked hard to get an amazing rate locked in. Communication was excellent – we appreciated the frequent updates and follow ups!

Bryony was a pleasure to work with and went beyond our expectations. She was very friendly, knowledgeable and supportive. Bryony was amazing.

We are so grateful to have Nicola as our mortgage advisor who has been so kind, professional, helpful and flexible to walk us through every step of getting our first home.

Lynne was great to deal with and always available to answer any questions we had. Lynne made the process easy. Thanks Lynne!

Thank you for your outstanding work on our recent mortgage application. Your expertise, professionalism and attention to detail made the process seamless and stress-free. Any query we had as first time builders was never an issue, and all payments and process was dealt within a very fast manner. We were glad you were part of our build journey. We appre…

Serina went above and beyond to help us. She was honest, friendly and genuinely wanted the best for our family. She actually ran the numbers for us initially about a year ago and had the integrity to tell us that it wasn’t worth moving banks at that time, forgoing her own commission. Then a few months ago we used her services again and she was ab…

Roger is amazing! He is very supportive, straightforward and made the home loan process easy. He is magnificent in his profession. Roger is a highly recommended mortgage broker. He made our dream come true. Thank you very much Roger. You are awesome!

Brett was awesome in helping us navigate the mortgage process as first home buyers. He was patient and answered all of our questions and concerns.

We had an incredible experience working with Roger on our journey to securing our first home. From our first meeting he instantly made us feel at ease. His expertise and knowledge in the mortgage industry were truly impressive.
He patiently guided us through the entire process, explaining every step and answering all our questions with a genuine enthus…

Keith did a great job overall.

We had the most awesome experience, we had been trying to buy a house for the entire 2020 and used a number of mortgage brokers but each asked more and more from us. They wanted us to cancel our KiwiSaver deposits and cancel this and that. We were about to give up when a friend told us about Lynne and we said this will be our last try long story sort o…

Brett was awesome! Very thorough with his explanations, always available and going the extra mile. Loved dealing with him and he made the process very easy for someone who had never had the experience of buying property in NZ.

Lyn is an extremely capable mortgage broker. She has access to all the major lenders. Definitely consider Lyn for getting a mortgage as she has no allegiance to any lender and will sort you the best deal available.

Serina was very professional and helpful. She helped us to purchase our home. She communicates well and we felt she worked to get the best outcome for us. Its also the thoughtful extra services she provided that made it a personal experience with her.

Brett was fabulous to work with and hung in with me through lockdowns and doubting I would find anything. His advice was pragmatic and no nonsense just what I needed. Highly recommended.

Cindy is a really helpful and trusted consultant who handles my case in professional and sufficient way. Much appreciated.

Brett has been fantastic. He’s knowledgeable and accomodating. There wasn’t anything I asked of him that he couldn’t work with and figure out some option for. I’ll never use anyone other than Brett again.

Laura is perfect! Smart, efficient, get to the point, proactive, no complicated docs and no emails going back and forth, just perfect!

Lynne was phenomenal, and a real asset to your team. Nothing was ever a problem, she responded quickly and was genuine in her efforts to help us buy a home, even with our fairly complex income arrangements. She’s a star.

Smooth and quick refinancing to other bank. Thank you.

Brett was great to work with, very supportive and genuinely committed to helping me buy my house.

It’s a very frustrating time at the moment working with the Banks. For many years we have used the services of a Mortgage Broker and been completely satisfied. Recently we had to change to Nicola and ask for her service. We couldn’t have been more delighted. Efficient, responsive and communicative. Wouldn’t hesitate to use Nicola agai…

Christiana was professional, so helpful and made the whole process easy. Would recommend her and will use her services again.

Johnny helped me with every step of my first home purchase. He’s very responsive and helpful. He patiently assisted me through the entire process. I found Johnny to be extremely knowledgeable and was very prompt on communication with the many queries I sent to him. Definitely saved me a lot of stress and work. I highly recommend to anyone looking…

Big thank you, everything went smooth, easy, professional.

Susan was excellent to work with throughout the entire process. She helped us refinance our mortgage and get a better rate than we could have on our own.

Her knowledge, contacts and dedication were outstanding and she constantly reassured us during what can be quite a complicated process for those who haven’t been through it before.

We thoroughly…

I really enjoyed having Roger as our advisor. I have spoken with many mortgage advisors, and I can very well tell that he is far more knowledgeable than anyone else. He was listening to our requirements and suggesting with the best options. This was for our land purchase to construct our first home. I will be following up with him after few months for …

Susan is very helpful and professional.I had a fantastic experience working with my mortgage broker Susan Wu. Her expertise and dedication made the mortgage process smooth and stress-free. She went above and beyond to find the best rates and options for my unique situation. I truly appreciate her professionalism and excellent communication throughout t…

Lynne helped us to secure a mortgage to renovate our house and was brilliant. Her communication was excellent and we knew where we stood along the way. Thanks!

Serina has been so lovely to work with. As first home buyers it was nerve-wracking going into it, but Serina made sure to explain everything to us and really listened to what our goals were. We felt comfortable at every step with her guiding us. She was also very accommodating with organising meetings with us. Cannot recommend her enough!

Roger did an amazing job. He’s outstanding at his job. As a first home buyer, I was quite anxious about the entire process of buying a house. Roger made my anxiety disappear, guided me through the process with quality advise, checked in regularly with me and responded quickly to any questions I had. I couldn’t have been happier how everything wen…

Nicola was kind, polite, professional, smart, articulate, punctual, helpful, easy to contact and very easy to talk to. I would recommend Nicola to anyone looking at getting a home loan as she truly does go above and beyond expectations.

From start to finish Karen Latimer was there every step of the way. It was challenging for her and for us, but we got there in the end.
Without Karen’s knowledgeable help we would not be where we are today.
Thank you so much from Diana, Nigel and Kimberly for all your hard work. We are so grateful for everything. It came down to the wire and it was ver…

Thank you for Brett’s assistance and patience with all my questions along the way.

Serina Nicholson was absolutely amazing she went above and beyond for me, I would definitely recommend her to anyone she is the best person in the business 🙂

Johnny was really helpful and professional in mortgage field. He explained and gave solution what the best for his client.

Keith truly went above and beyond to help us throughout the journey and what a long journey it was for us and the purchase of our new build.
Fabulous work from Keith Munro – his patience and support throughout the process was phenomenal. Really grateful to have worked alongside someone so experienced who took the hassle and stress out of the enti…

Laura was very helpful throughout the process, answering any and all my elaborate questions as a first home. Laura was great.