Susan Wu is a very kind and patient advisor. She was super friendly and helpful during my mortgage application. Highly recommend her.

Thanks for the awesome service and taking all the hassle and stress out of getting a good deal for a loan. You made my life alot easier.

We cannot recommend Christiana enough! She is super easy to communicate with and so knowledgeable, she’s helped us change our spending habits for the better and got us approved quickly and easily.

She was great. Great service, good time frame in getting back to us and always reachable.

10/10 Mike. Thanks for your support and for getting me across the line through challenging times. I found him to be very committed and professional in all areas of our business. Great to have a person to person chat and a great contact like Mike. I will always use Mortgage Lab to help me move forwar...

This was our second time working with Nicola, this time getting a top up mortgage to get some renovations done around our house. She was lovely to chat to and gave us some really helpful advice that helped us secure the lending we needed. Would definitely recommend to anyone needing mortgage advice...

Laura did an incredible job when it came time for us to refix our mortgage. Her communication from initial consultation to signing off the paperwork was excellent, not to mention the great options for different banks and rates for terms that suited our needs at the time. Her facilitation of this pro...

Appreciate Susan’s patience and professional recommendations!

I am really happy working with Johnny Ang as he always ready to answer my question and understand my situation.

I found Cindy extremely helpful and professional. Her personal approach makes me feel so comfortable when I need to ask her any question. She is amazing and highly recommend her.

Lynne was fantastic to work with, totally honest all the way through and she really understood the way my pay worked (as I am self-employed). I felt that she was totally in my corner all the way through.

We found Michael to be very helpful, friendly and great to deal with. Thank you Michael!

Lynne was absolutely fantastic! She is simply the best mortgage advisor I have ever dealt with. Lynne worked really hard to help me, she worked really hard to help me achieve my goal. Lynne was the best broker I have ever dealt with. Thanks again Lynne!!

Brett was amazing to deal with – our case wasn’t straightforward but he persevered and got it over the line. We’re so grateful for everything he did – we would absolutely recommend him.

Matt explained things to us in a way that was easy to understand, gave us good advice for our unique situation and got us a great deal. Thanks Mortgage Lab!

Matthew was very good to deal with. Explained everything well and can tell he has your best interests at heart.

Laura was easy-going, down to earth person who treated us like humans and not a number. Laura knows her stuff, she asked what our goal really was and she delivered. Thank you so much Laura Cates

Serina is fantastic. Fast, good communication and helps explain the complicated terms in simple words and no judgement towards you and your finances.

Roger has been amazing on my journey to purchase a new home. Communication was fantastic, all my questions were answered, and Roger was always so friendly and a pleasure to work with. Without Roger’s help, I don’t think I could have achieved my goal of a new home, and I am so grateful to...

Lynne took all the hassle and stress out of remortgaging my home, infinitely capable, Lynne had me “sorted out ” in double quick time. Even while on holiday Lynne kept me up to the minute on progress……. Legend

Serina went above and beyond to help us. She was honest, friendly and genuinely wanted the best for our family. She actually ran the numbers for us initially about a year ago and had the integrity to tell us that it wasn’t worth moving banks at that time, forgoing her own commission. Then a fe...

Enjoyed working with Brett as he can explain the process in Layman terms.

Cindy is very professional and passionate to help our mortgage application, I am very appreciate and look forward to work with her next time, definitely to advise her to other friends if they needed.

Glen was absolutely amazing to deal with.  We had an extremely tight turn around.  Glen worked super hard, has great communication and was very efficient in getting everything in place for us. Glen went above and beyond.  Highly recommend him.

Christiana was an amazing support and soundboard. Constant communication and reassurance in a time of uncertainty. Nothing was too much and it was never too late to call. Would definitely recruit her services again. Thanks, Christiana!

Brett was so patient with the ongoing fiddly issues that I was having with the bank. He was so prompt to reply to my queries no matter how big or small. I really appreciated his expertise and support.

Cindy is a really helpful and trusted consultant who handles my case in professional and sufficient way. Much appreciated.

Johnny Ang is a reliable professional with great character. He had exceeded our expectations and went extra mile helping us. We will definite engage him again!

I wanted to take a moment to express my sincere gratitude for your exceptional assistance in facilitating the refinance of our mortgage. Your expertise and dedication throughout the process were truly invaluable. Your guidance made the entire experience smooth and efficient. We appreciate your commi...

Johnny was very helpful. He helped us secure a good rate with a great cash back and got us the products that we wanted. He is very approachable and always gets back to you no matter the time of day. He is also very professional and honest with his recommendations and answers to questions.

Thanks to Ro we are able to live the life we hoped for, in the property we dreamed of. We didn’t like our chances of getting a loan top up due to being on a single income with dependants, but Ro made it work and made it look easy!

Brett did a great job! Excellent communication. He was very patient. It took all the stress out of it with Brett handling things.

Susan was excellent to work with throughout the entire process. She helped us refinance our mortgage and get a better rate than we could have on our own. Her knowledge, contacts and dedication were outstanding and she constantly reassured us during what can be quite a complicated process for those w...

Lynne was perfect for us. I know that the Mortgage Lab have great systems and support and Lynne was excellent.

We are very happy with Johnny, he understand very well our needs, our ability and he also understand how the financial institution works therefore he is able to provide us some solutions.

Roger is very good and understanding of us inexperienced non tech savvy clients and was a great teacher as I filled in the forms required. I will be recommending his services and MortgageLab to friends and family.

Nicola was wonderful to deal with when it came to our restructure of our mortgage, she listened to what we wanted to do moving forward and worked hard to bring the best option for us in these uncertain times. Nicola keep us both well informed during the process of moving banks and made the move as s...

I literally cannot fault the process or the advisor, or suggest any improvements. We recognized the challenge posed by the bank’s demands, as they sought full financial disclosures and measures to limit our/their risk. ML and Brett made this as painless as possible for us.

I was a little nervous about refinancing our mortgage, but Lynne made the process straight forward and fought on our behalf to get the best deal and was quick to resolve the issues that came up along the way. Lynne was always available to talk to and answer all our questions. The Mortgage Lab online...

Smooth and quick refinancing to other bank. Thank you.

Lynne made the process of refinancing our home loan very easy and straightforward. She was always very easy to get hold of and constantly kept us up to date with the progress of our application. Would definitely use her again and recommend her to others.

Serina was warm, friendly, experienced, professional, and super helpful. I would recommend her to anyone and all my family!

We used Roy recently to refinance our mortgage. He was very easy to work with and made the whole process easy, and fast, especially seeing as it was the week before Xmas. I would recommend him for all your mortgage and finance needs.

Laura was awesome to deal with. She made everything so simple and extremely stress free

Michael Shrubsall, was an amazing advisor. He was very professional and prompt from the very first contact. Michael gave us great advice and assisted us with our refinancing in record time. His relationship and communication with the bank and myself couldn’t be faulted. We would highly recomme...

Brett has helped us a couple of times and he’s been fantastic. We’ve recommended him to our friends and family as well.

Lynne was very helpful in getting our refinancing across the line with the minimum of pain for us. She was able to guide us through the entire process without any confusion at all. we are very happy with both her service, and the result 🙂

Much better outcome than what I expected. Very nice person with great knowledge and advises.

Karen was fantastic to work with again – helped us navigate our mortgages for weeks through a complex separation situation, and worked hard to get an amazing rate locked in. Communication was excellent – we appreciated the frequent updates and follow ups!