If it’s time to refix your mortgage, we can help.
Let us negotiate the best rate from your bank. No cost. New clients welcome.
Every week, we negotiate millions of dollars of mortgages on behalf of our clients at no cost. We have a constant stream of data seeing what the best rates are and work with your bank to negotiate that.
If you are looking to get the best rate from your bank and want help, complete the form below and one of our advisers will be in touch asap.
Click for interest rate FAQs
Almost all Mortgage Lab services are at no direct cost to you as our brokers get paid a commission by the banks and other lenders when a mortgage is finalised or refixed.
The exceptions to this:
- If a mortgage is paid off or discharged within 27 months, a fee may be incurred. See our FAQ: What if I sell my home or refinance my mortgage shortly after using a mortgage broker?
- Finance companies may require a fee to be added to the loan rather than paying us a commission. You’ll always be made aware of these fees long before they are locked in.
- If, following the service provided by the adviser, you elect not to continue engaging Mortgage Lab to settle the mortgage or finalise the insurance product, the adviser may charge you an hourly rate of $250 for the work provided. The maximum charge we will typically invoice for is $2,500.
The commissions paid are below. These commissions are accurate at the time of writing – 21st June 2022
Lender | Upfront | Trail | Refix |
ANZ | 0.85% | N/a | $150 |
BNZ | 0.55% | 0.15% | N/a |
ASB | 0.85% | N/a | $150 |
Westpac | 0.60% | 0.20% | N /a |
Sovereign Home Loans | 0.60% | 0.20% | N/a |
ASAP Finance Limited | Fee Charged | N/a | N/a |
Avanti Finance | Up to 0.80% | N/a | N/a |
Cressida | Fee Charged | N/a | N/a |
DBR | Fee Charged | N/a | N/a |
First Mortgage Trust | Fee Charged | N/a | N/a |
Heartland Bank (Reverse Mortgage) | 1.50% | N/a | N/a |
Liberty Financial | 0.60% | 0.15% | N/a |
NZCU (Personal Loans) | 1.00% | N/a | N/a |
RESIMAC | 0.60% | 0.15% | N/a |
SBS Bank | 0.80% | N/a | $150 |
Southern Cross | Fee Charged | N/a | N/a |
The Co-operative Bank | 0.70% | N/A | $150 |
We can negotiate with most of the main banks:
- ANZ
- ASB
- BNZ
- Westpac
- Sovereign Home Loans
- SBS
- Co-Operative
- Bank of China
We can also talk with the non-bank lenders such as Resimac, Pepper Money, Liberty Financial and others. If you’re unsure, give us a call and we’ll let you know.
Typically break fees aren’t negotiable with the bank. However we will find out what they are going to be and calculate whether it is worthwhile breaking your current rate.
It varies from bank to bank. With most banks the process:
- a quick discussion
- you send us an email asking us to request interest rates from the bank
- we negotiate the rates with the bank
- we have another discussion about which rate is best for you
- you can confirm this to us via a short email
The whole process takes around 20 minutes.
Yes, as part of our discussion we will discuss whether the structure of your mortgage is still correct for you. If it’s not, we will discuss what a better structure might be for you. There is no additional cost for this.
It doesn’t cost you anything for us to negotiate and refix your rates for you. We are paid by the banks for our time. Why? Our service replaces the cost a branch or phone centre employee. There is no additional cost or fees added on for you.
As above, sometimes a bank just isn’t looking for you as a client. In this instance, they can either decline you or make the terms of your lending so ridiculous that you either accept (sucker!) or you go away. We know what banks have an appetite for and send you to the right bank without you shopping around banks.
What Past Clients Say…
I found Cindy extremely helpful and professional. Her personal approach makes me feel so comfortable when I need to ask her any question. She is amazing and highly recommend her.
Cindy Huang
Serina is fantastic. Fast, good communication and helps explain the complicated terms in simple words and no judgement towards you and your finances.
Serina Nicholson
Much better outcome than what I expected. Very nice person with great knowledge and advises.
Johnny Ang
Brett was amazing to deal with – our case wasn’t straightforward but he persevered and got it over the line. We’re so grateful for everything he did – we would absolutely recommend him.
Brett Davies
Johnny was very helpful. He helped us secure a good rate with a great cash back and got us the products that we wanted. He is very approachable and always gets back to you no matter the time of day. He is also very professional and honest with his recommendations and answers to questions.
Johnny Ang
I literally cannot fault the process or the advisor, or suggest any improvements. We recognized the challenge posed by the bank’s demands, as they sought full financial disclosures and measures to limit our/their risk. ML and Brett made this as painless as possible for us.
Brett Davies
Lynne was absolutely fantastic! She is simply the best mortgage advisor I have ever dealt with. Lynne worked really hard to help me, she worked really hard to help me achieve my goal. Lynne was the best broker I have ever dealt with. Thanks again Lynne!!
Lynne Dent
Karen was fantastic to work with again – helped us navigate our mortgages for weeks through a complex separation situation, and worked hard to get an amazing rate locked in. Communication was excellent – we appreciated the frequent updates and follow ups!
Karen Latimer
We are very happy with Johnny, he understand very well our needs, our ability and he also understand how the financial institution works therefore he is able to provide us some solutions.
Johnny Ang
Keith has fast communication and is able to work with unusual situations creating a positive outcome for us.
Keith Munro
Lynne made the process of refinancing our home loan very easy and straightforward. She was always very easy to get hold of and constantly kept us up to date with the progress of our application. Would definitely use her again and recommend her to others.
Lynne Dent
Christiana was an amazing support and soundboard. Constant communication and reassurance in a time of uncertainty. Nothing was too much and it was never too late to call. Would definitely recruit her services again. Thanks, Christiana!
Christiana Pollock
She was great. Great service, good time frame in getting back to us and always reachable.
Serina Nicholson
Glen was absolutely amazing to deal with. We had an extremely tight turn around. Glen worked super hard, has great communication and was very efficient in getting everything in place for us. Glen went above and beyond. Highly recommend him.
Glen Casey
Michael Shrubsall, was an amazing advisor. He was very professional and prompt from the very first contact. Michael gave us great advice and assisted us with our refinancing in record time. His relationship and communication with the bank and myself couldn’t be faulted. We would highly recommend h…
Michael Shrubsall
Brett did a great job! Excellent communication. He was very patient. It took all the stress out of it with Brett handling things.
Brett Davies
Matthew was very good to deal with. Explained everything well and can tell he has your best interests at heart.
Matthew Grace
Keith is always very professional, friendly, helpful and has excellent communication skills. I would highly recommend him.
Keith Munro
I wanted to take a moment to express my sincere gratitude for your exceptional assistance in facilitating the refinance of our mortgage.
Your expertise and dedication throughout the process were truly invaluable. Your guidance made the entire experience smooth and efficient. We appreciate your commitment to ensuring we understood each step, and your prompt …
Nicola Winters
Roger has been amazing on my journey to purchase a new home. Communication was fantastic, all my questions were answered, and Roger was always so friendly and a pleasure to work with. Without Roger’s help, I don’t think I could have achieved my goal of a new home, and I am so grateful to hav…
Roger Fairbairn
Susan Wu is a very kind and patient advisor. She was super friendly and helpful during my mortgage application. Highly recommend her.
Susan Wu
We cannot recommend Christiana enough! She is super easy to communicate with and so knowledgeable, she’s helped us change our spending habits for the better and got us approved quickly and easily.
Christiana Pollock
Serina was warm, friendly, experienced, professional, and super helpful. I would recommend her to anyone and all my family!
Serina Nicholson
Serina went above and beyond to help us. She was honest, friendly and genuinely wanted the best for our family. She actually ran the numbers for us initially about a year ago and had the integrity to tell us that it wasn’t worth moving banks at that time, forgoing her own commission. Then a few mo…
Serina Nicholson
Lynne Dent
Susan was excellent to work with throughout the entire process. She helped us refinance our mortgage and get a better rate than we could have on our own.
Her knowledge, contacts and dedication were outstanding and she constantly reassured us during what can be quite a complicated process for those who haven…
Susan Wu
Cindy is a really helpful and trusted consultant who handles my case in professional and sufficient way. Much appreciated.
Cindy Huang
Enjoyed working with Brett as he can explain the process in Layman terms.
Brett Davies
Roger is very good and understanding of us inexperienced non tech savvy clients and was a great teacher as I filled in the forms required.
I will be recommending his services and MortgageLab to friends and family.
Roger Fairbairn
I am really happy working with Johnny Ang as he always ready to answer my question and understand my situation.
Johnny Ang
Matt explained things to us in a way that was easy to understand, gave us good advice for our unique situation and got us a great deal. Thanks Mortgage Lab!
Matthew Grace
Nicola was wonderful to deal with when it came to our restructure of our mortgage, she listened to what we wanted to do moving forward and worked hard to bring the best option for us in these uncertain times. Nicola keep us both well informed during the process of moving banks and made the move as stres…
Nicola Winters
Johnny Ang is a reliable professional with great character. He had exceeded our expectations and went extra mile helping us. We will definite engage him again!
Johnny Ang
Lynne was fantastic to work with, totally honest all the way through and she really understood the way my pay worked (as I am self-employed). I felt that she was totally in my corner all the way through.
Lynne Dent
Smooth and quick refinancing to other bank. Thank you.
Johnny Ang
Brett was so patient with the ongoing fiddly issues that I was having with the bank. He was so prompt to reply to my queries no matter how big or small. I really appreciated his expertise and support.
Brett Davies
Brett has helped us a couple of times and he’s been fantastic. We’ve recommended him to our friends and family as well.
Brett Davies
Laura was awesome to deal with. She made everything so simple and extremely stress free
Laura Cates
We found Michael to be very helpful, friendly and great to deal with. Thank you Michael!
Michael Shrubsall
Lynne took all the hassle and stress out of remortgaging my home, infinitely capable, Lynne had me “sorted out ” in double quick time. Even while on holiday Lynne kept me up to the minute on progress……. Legend
Lynne Dent
Lynne was perfect for us. I know that the Mortgage Lab have great systems and support and Lynne was excellent.
Lynne Dent
Cindy is very professional and passionate to help our mortgage application, I am very appreciate and look forward to work with her next time, definitely to advise her to other friends if they needed.
Cindy Huang
10/10 Mike. Thanks for your support and for getting me across the line through challenging times. I found him to be very committed and professional in all areas of our business. Great to have a person to person chat and a great contact like Mike. I will always use Mortgage Lab to help me move forward …
Michael Shrubsall
Lynne was very helpful in getting our refinancing across the line with the minimum of pain for us. She was able to guide us through the entire process without any confusion at all. we are very happy with both her service, and the result 🙂
Lynne Dent
No cost, no catch. Just good advice
Chat to us any time you have a question.
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